Summary: Dynamics 365 adds Copilot and autonomous agents

Why It Matters: The product is moving beyond basic data tracking. It now uses AI to do work automatically and connect information across different business tools like email and chat.

What Changed:

• Added Copilot AI to automate workflows and summarize business data.
• Introduced autonomous agents that can perform tasks alongside employees.
• Added low-code tools so non-developers can build custom apps and automation.
• Updated the interface to show how CRM and ERP tools now work together in one place.
• Included new guided tours and a "What is Dynamics 365" educational section.