Summary: Gorgias highlights 60% AI self-service rate

Why It Matters: The company is shifting its social proof to focus on specific automation results. They want to show that their AI Agent saves significant time for human staff.

What Changed:

• Reordered customer testimonials in the "Rated & trusted" section.
• Moved a quote about 60% self-service interactions to the top position.
• Replaced a quote about discount codes as the primary featured testimonial.
• Updated the featured customer spokesperson from a Senior Director of CX to a VP of Marketing.