February 8, 2026 ongoing Get alerts for jotform.com

Summary: Jotform adds voice support to AI chat agent

Why It Matters: The addition of voice capabilities to the support chat suggests a move toward more accessible and multi-modal customer service tools.

What Changed:

  • Added a "Voice" option to the "Ask AI" chat interface.
  • Added a legal disclaimer stating that chats are recorded and subject to AI Terms.
  • Removed the introductory greeting from the AI Agent named "Podo."
  • Removed quick-start buttons for "I have a question" and "I want to create a form."
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