Summary: Kustomer adds AI Agents and Kin Insurance case study

Why It Matters: The product is shifting focus toward automated AI Agents and highlighting success with large enterprise clients like Kin Insurance to prove reliability.

What Changed:

  • Added a new call to action for "AI Agents" to transform customer service.
  • Published a new case study featuring Kin Insurance using the platform as an enterprise CRM.
  • Updated the website's technical infrastructure with new security and tracking cookies (XSRF-TOKEN, Sequel webinar tracking, and Signals SDK).
  • Expanded the "Necessary" cookie list to include more robust authentication and load balancing tools.
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