Summary:
Interakt launches WhatsApp AI Agents
Why It Matters:
The product is moving from simple automated chatbots to more advanced AI employees that can handle customer conversations 24/7. This signals a shift toward using generative AI to reduce the need for human support staff.
What Changed:
- Added a new "WhatsApp AI Agents" product category and dedicated landing page.
- Introduced a live webinar registration for a demo of the "24/7 AI Employee."
- Updated the site navigation to include "RCS Fallback" as a new solution.
- Added a "No Code Chatbot Builder" as a featured solution under the WhatsApp channel.
- Expanded the footer with comparison pages against competitors like Wati and Qontak.
- Added new customer success stories, including Navavedam Wellness.