December 11, 2025 ongoing Get alerts for zoho.com

Summary: Zoho CRM adds new AI features

Why It Matters: Zoho CRM now offers more ways to use AI to help sales teams. This could make their sales tools smarter.

What Changed:

  • The main page title changed from "Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
  • The website now focuses on Zoho CRM, showing many new features for it.
  • New AI features were added under Zoho CRM, like AI Agents, Generative AI, and AI for emails.
  • A new "CRM for everyone" customization option was added.
  • New sections for "Platform" and "Verticals" were added under Zoho CRM.
  • New products like "POS" and "DAP" were added to the sales section.
  • The "Tables" product description changed from "Work management tool to connect people, processes, and information" to "Modern spreadsheet-database hybrid to organize work and data."
  • The website now offers a 15-day free trial for Zoho CRM.
  • Mentions of industry awards for Zoho CRM were added.
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