December 3, 2025 ongoing Get alerts for klaviyo.com

Summary: Klaviyo adds AI Marketing Agent and Customer Agent

Why It Matters: Klaviyo is putting more focus on AI tools for marketing and customer service. This could make their platform more powerful for businesses.

What Changed:

  • The main headline changed to "AI marketing & service to grow relationships".
  • A new section highlights "AI agents for marketing and service".
  • It specifically mentions "K:AI Marketing Agent" and "K:AI Customer Agent".
  • A section called "Service that drives revenue for BFCM and beyond" was added, featuring K:AI Customer Agent, Customer Hub, and Klaviyo Helpdesk.
  • The "AI that actually does the work" section now lists "K:AI Marketing Agent" and "K:AI Customer Agent" as explore options.
  • The "Service that solves and sells" section now lists "K:AI Customer Agent", "Customer Hub", and "Helpdesk" as explore options.
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