Summary: Intercom prioritizes Fin AI Agent over Suite

Why It Matters: Intercom is shifting its focus away from selling a full software bundle. They are now leading with their AI agent as a standalone tool that works with any existing helpdesk.

What Changed:

  • Removed the introductory text explaining the "two ways" to use the product.
  • Removed the "Start free trial" and "View demo" buttons from the top section.
  • Moved the Fin AI Agent feature box to the primary position immediately following the main headline.
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