Summary: Zoho Desk launches DAP for in-product guidance

Why It Matters: The competitor is adding tools to help users learn their software faster. This could reduce customer frustration and lower the need for manual support.

What Changed:

• Added Zoho DAP (Digital Adoption Platform) to help users learn software through in-product guides.
• Added Zoho Spend to manage and control business expenses from one place.
• Added Zoho MCP to build agentic workflows and use AI prompts.
• Added DEX Manager Plus to monitor device performance and employee experience.
• Updated the page title and focus to highlight Zoho Desk specifically.
• Renamed Zakya to Zoho POS in the product listings.