December 18, 2025 ongoing Get alerts for chatbase.co

Summary: Chatbase adds video demos and personalized answers

Why It Matters: The website now shows the product in action instead of just using text. It also highlights new ways the AI can use customer data to give better, more personal help.

What Changed:

  • Added multiple video demonstration tags throughout the "How it works" and "Benefits" sections.
  • Introduced a new "Personalized answers" feature that uses logged-in user data.
  • Added new benefit categories: Instant actions, Empathetic & on-brand, and Observability.
  • Updated the navigation menu with direct links to Pricing and Enterprise pages.
  • Expanded the footer with links to Careers, Trust Center, and social media profiles.
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