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Summary: Twilio Flex pricing added

Why It Matters: This shows how Twilio talks about the cost of its Flex product.

What Changed:

  • Remove "Talk to Support" link from Support section.

  • Update "Login" section to show different login options for Twilio, Twilio Segment, and Twilio SendGrid.

  • Update "Products" section to group items under "The Platform," "Communications," "Customer Data," "Authentication," and "Conversational AI."

  • Add "SMTP Service" to Communications products.

  • Add "Warehouses," "Integrations," "Audiences," "Intelligence," and "Predictions" to Customer Data products.

  • Remove "Serverless" and "Phone Numbers" from the main Products list.

  • Update "Solutions" section to group items under "Use Cases," "Teams," "Industry," and "Company Size."

  • Add "Cross-sell and upsell," "Optimize ad spend," and "Customer data management" to Use Cases.

  • Add "Product" to Teams.

  • Add "Nonprofit" to Industry.

  • Update "Why Twilio" section to group items under "Overview," "Differentiators," and "Company."

  • Add "Careers," "Twilio.org," and "Events" to Company.

  • Add "One platform," "Privacy and security," "Built for builders," "Enterprise scale," "Extensible by design," "Real-time customer data," "Artificial intelligence," and "Infrastructure" to Differentiators.

  • Update "Resources" section to group items under "Developers," "Learn," and "Support and services."

  • Add "Guides," "Reports," "Webinars," "Podcasts," "Customer data community," and "Customer data recipes" to Learn.

  • Add "Status" to Support and services.

  • Add "2025 State of Customer Engagement Report" section.

  • Update "Pricing" section to group items under "Overview," "Communications," "Customer Data," and "Authentication."

  • Add "Flex" pricing to Communications.

  • Add "Customer Data Platform," "Connections," "Unify," and "Engage" pricing to Customer Data.

  • Remove "Serverless" and "Video" pricing from Communications.

  • Remove "No results" sections.

  • Add cookie consent banner text.

  • Add "Where amazing customer experiences are built" heading.

  • Copy their new pricing page layout.

  • Add similar product groupings to your website.

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