August 25, 2025 90-day analysis Get alerts for fin.ai

Summary: Fin adds "FIN MILLION DOLLAR GUARANTEE"

Why It Matters: This change shows a new promise about Fin's performance.

What Changed:

  • A new section about "Helpdesk" was added to the navigation.
  • "Customers" was added to the main navigation.
  • The phrase "product launch event" changed to "launch event."
  • The description of Fin changed from "highest-performing AI agent" to "best-performing AI Agent."
  • The phrase "delivering higher-quality answers and resolving more complex queries" changed to "delivering higher-quality customer experiences and higher resolution rates."
  • The section "Unmatched capabilitiesComplete capabilities. Total control." changed to "AI Agent SystemComplete, fully configurableAI Agent System."
  • The description of Fin's capabilities changed from "Fin’s industry-leading capabilities let you analyze, train, test, and deploy, all in one workspace. It’s designed to help you fine-tune quality and drive continuous performance improvements—no code required." to "Fin is the only complete, fully configurable AI Agent System in customer service—empowering support teams to customize, test, and continuously improve Fin through a no-code user experience anyone can manage."
  • "Learn More" was added under "Analyze" and "Train" sections.
  • A new section "AI TeamBuilt by a world-class team of AI experts" was added.
  • The "90-DAY MONEY-BACK GUARANTEE" was replaced with "FIN MILLION DOLLAR GUARANTEE."
  • The "Key features" section under "Seamless integration" was reordered and had "Learn more" added.
  • The footer navigation was updated to include "Fin Insights" and "Fin Tasks" under "Product."
  • The footer navigation was updated to include "Customers" under "Resources."
  • The footer navigation was updated to remove "Security & safety" from the main list and move it under "Help Center."
  • The footer navigation was updated to remove "Ideas Blog" from the main list and move it under "Resources."
  • The footer navigation was updated to remove "Help Center" from the main list and move it under "Resources."
  • The footer navigation was updated to remove "Built For You" from the main list and move it under "Events."
  • The footer navigation was updated to remove "Webinars" from the main list and move it under "Events."
  • The footer navigation was updated to remove "Fin in action" from the main list and move it under "Events."
  • The footer navigation was updated to remove "View demo" from the main list and move it under "Fin in action."
  • The footer navigation was updated to remove "Free trial" from the main list and move it under "Fin in action."
  • The footer navigation was updated to remove "Contact sales" from the main list and move it under "Fin in action."
  • The footer navigation was updated to remove "Sign in" from the main list and move it under "Fin in action."
  • The footer navigation was updated to remove "Terms" and "Privacy" from the bottom line.
  • The footer navigation was updated to move "Your Privacy Choices" to the bottom line.
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