October 10, 2025 ongoing Get alerts for fin.ai

Summary: Fin launches Fin 3 and new features

Why It Matters: This shows Fin is improving its AI agent to handle more complex customer needs.

What Changed:

  • The main banner changed from promoting an event to announcing new product launches at Pioneer.
  • A "New Release" section was added, highlighting "Fin 3" and stating it handles complex queries across all channels.
  • The "Product" menu now includes "Procedures" and "Insights" as featured capabilities, and a "Vision" section with "Customer Agent."
  • The "Resources" menu added a "Launches" section with "Fin 3" and removed "Built For You" from "Events."
  • The "AI Agent System" section was renamed "Capabilities" and its content was rewritten to describe a "Fin Flywheel" with "Train," "Test," "Deploy," and "Analyze" steps, including new features like "Procedures" and "Insights."
  • A new "Customer Agent" section was added at the bottom of the page, describing a vision for an agent across the entire customer journey.
  • The footer's "Product" list was updated to include new features like "Channels," "Voice," "Procedures," "Fin Insights," and "Customer Agent."
  • A detailed cookie consent and privacy notice was added at the very end of the page.
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