Summary: Microsoft Dynamics 365 launches agentic AI apps

Why It Matters: The platform is shifting its focus from standard software to "agentic" solutions. This means their tools now use AI agents to handle business tasks automatically rather than just waiting for a human to click a button.

What Changed:

• The homepage now focuses entirely on Microsoft Dynamics 365 instead of general Microsoft products.
• New "agentic" branding has been added to CRM and ERP solution descriptions.
• Added specific performance data, such as a 40% reduction in call handling time and 106% ROI for ERP users.
• Introduced a new "Product Demos" section featuring AI agents for sales, finance, and supply chain.
• Added a "Featured News" section highlighting the 2025 Work Trend Index and autonomous agent adoption.