Summary: Gorgias launches AI Agent
Why It Matters: Gorgias is putting a big focus on AI to help customers. This could mean they are trying to make support faster and easier.
What Changed:
"Support suite Gorgias Automate" changed to "Helpdesk" and "AI Agent"
"Gorgias AutomateAutomate 60% of your support with AI to focus on what humans do best." changed to "AI AgentAutomate 60% of your support with AI to focus on what humans do best."
"Gorgias HelpdeskAll your customer support, central" changed to "HelpdeskAll your customer support, centralized in one place."
"Winter 2025 Product Release" changed to "Spring 2025 Product Release"
"Gorgias Connect is back! Join us in LA on May 8, 2025, for expert insights & networking with top ecommerce brands.Register now↗" changed to "Spring Product Release is Here! Meet your new AI Shopping Assistant, unlock deeper insights faster, and gain full journey visibility.See what’s new↗"
"Gorgias Automate↗" changed to "Gorgias Automate ↗"
"Gorgias Helpdesk↗︎" changed to "Gorgias Helpdesk ↗︎"
"Voice↗︎" changed to "Voice ↗"
"SMS↗︎" changed to "SMS ↗︎"
"AI Agent for SalesComing soon" changed to "Shopping AssistantEarly access"
"Get started todayThis is some text inside of a div block.Sign up freeBook a demoProtect your team from BFCM burnoutSol de Janeiro, a Gorgias customer known for iconic body care and standout CX, has a gift waiting for you. Claim your gift cardSales and support,finally in sync.Stop juggling tools across the shopper’s journey. Gorgias AI Agent powers every step with conversations that convert and drive repeat purchases.Start trialBook a demo" was added.
"Product + Shopify + WooCommerce + BigCommerce + Magento + PrestaShopSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricingCompareZendeskKustomerGladlyIntercomRichpanelRe:amazeGmailZowieAdaSienaYumaPerfectBotResourcesPlaybooksEbooksBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerGorgias AcademyWebinarsOnboardingCompanyAbout GorgiasCareersEventsSustainabilityPeople resourcesGorgias PartnersBecome a PartnerPartner Login Product + Shopify + Magento + BigCommerceSupport by PhoneLatest ReleasesSupport DocumentationDevelopersService StatusRoadmapPricingCompareZendeskKustomerRe:amazeHelp ScoutFreshdeskGladlyFrontShopify InboxResourcesBenchmark toolROI calculatorBlogCustomer StoriesApp storeRefer a FriendRefer a ClientHelp centerCompanyAbout GorgiasCareersSustainabilityMeet the teamPeople resourcesGorgias PartnersBecome a PartnerPartner LoginPrivacyLegalTerms of ServiceSecurity© gorgias.com" was added at the end.
Copy their focus on AI for customer support.
Add a new AI feature to your product.