January 8, 2026 ongoing Get alerts for zoho.com

Summary: Zoho Desk adds industry-specific support solutions

Why It Matters: The website now focuses on specific industries like banking, retail, and healthcare. This helps them show they understand the unique problems different businesses face.

What Changed:

  • The page title changed from a general suite overview to focus on Zoho Desk.
  • Added a new "Solutions" menu with categories for 10 different industries.
  • Added specific sections for startups, small businesses, and enterprises.
  • Introduced new product links for Zoho Spend and Zoho DAP (Digital Adoption Platform).
  • Updated the "Recent Launches" section to include agentic workflows and AI prompts.
Track companies like zoho.com
Get actionable insights on price changes, product launches, positioning shifts and more
Start Tracking →