Summary: Gorgias launches Spring 2025 Product Release

Why It Matters: The company has updated its core navigation and product messaging to focus more on AI-driven sales and automated support workflows.

What Changed:

• Updated the main navigation menu to include a "Product tour" link at the top level.
• Reorganized the product menu into new categories: "Products," "Channel add-ons," "Solutions," and "Integrations."
• Changed the "Autumn Product Release" announcement to a "Spring Product Release" announcement.
• Added detailed sub-menus for "Automate Your Work," "Empower Support Teams," and "Measure & Improve."
• Updated the AI Agent description to "Smart, scalable, and still so you."
• Added a "New!" tag to the SMS channel in the product list.