Summary: Zoho Desk replaces CRM Plus with Service Plus

Why It Matters: Zoho changed a main product listed on their page. This shows a shift in what they want people to see first.

What Changed:

• The product "CRM Plus" was removed from the main product list.
• The product "Service Plus" was added to the main product list.
• The description for "Service Plus" is "Unified platform for customer service and support teams."
• The description for the removed "CRM Plus" was "Unified platform to deliver top-notch customer experience."
• Some general website links and contact options were removed from the bottom of the page.
• A new product called "POS" was added under "Recent Launches" and "Sales" and "Commerce and POS" sections.
• The product "Zakya" was removed from "Recent Launches" and "Sales" and "Commerce and POS" sections.
• New products "CloudSpend" and "CloudDNS" and "Digital Risk Analyzer" were added under "Security and IT Management".