Summary:
Freshdesk adds AI-powered chat prompts
Why It Matters:
The website now includes interactive prompts to help visitors learn about AI features. This makes it easier for potential customers to understand how the software uses automation.
What Changed:
- Added a "Popular prompts" section to the interface.
- Included specific AI-related questions like "Does Freshworks have AI features?" and "How does Freshservice help with IT?"
- Added a "Summarize this page" quick action for visitors.
- Updated the cookie consent and tracking scripts at the bottom of the page.