Summary: Freshdesk adds AI-powered chat prompts

Why It Matters: The website now includes interactive prompts to help visitors learn about AI features. This makes it easier for potential customers to understand how the software uses automation.

What Changed:

  • Added a "Popular prompts" section to the interface.
  • Included specific AI-related questions like "Does Freshworks have AI features?" and "How does Freshservice help with IT?"
  • Added a "Summarize this page" quick action for visitors.
  • Updated the cookie consent and tracking scripts at the bottom of the page.
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