Summary:
Dialpad added "Agentic Ai Use Cases."
Why It Matters:
This shows a new way Dialpad talks about its AI features.
What Changed:
- Removed many contact options from the top of the page.
- Changed "Help Center" to "Help."
- Changed "Contact Sales" to "Call sales."
- Removed "I'm searching for" text.
- Added "Or explore our suggestions" and "dialpad support dialpad sell dialpad connect help center all features" near the top.
- Changed "Try free Get a demo" to "Try free Request a demo" and repeated it.
- Updated a report name from "Gartner® Voice of the Customer for Contact Center as a Service (CCaaS) report" to "Gartner® Voice of the Customer for Contact Center as a Service (CCaaS) report."
- Changed "2.3kcalls" to "2.3 kcalls."
- Changed "10% of time" to "10 % of time."
- Changed "25+phone" to "25 +phone."
- Changed "20%efficiency" to "20 %efficiency."
- Changed "4xincrease" to "4 xincrease."
- Changed "25%less" to "25 %less."
- Changed "35%boost" to "35 %boost."
- Changed "AI report" to "AI Report."
- Changed "4 Ai Enhancements" to "4 AI Enhancements."
- Changed "See your ideal contact center solution in action" to "See how Ai can elevate every customer interaction."
- Changed "Get started" to "Start free trial."
- Added "Agentic Ai Use Cases" under Business Solutions.
- Removed "Ai Live Coach" and "Ai Voice Call" from Features.
- Removed "Contact Center Screen Recording" and "Contact Center Transcription" from Features.
- Removed "Business Phone Number" and "Call Forwarding Service" from Features.
- Removed "Help Center" from Resources.
- Removed "Contact Us" from Company.
- Changed "Japanese JP" to "日本語 日本."