Summary:
Dialpad shifts focus to healthcare AI agents
Why It Matters:
The product is moving away from general support examples to specific healthcare use cases like patient scheduling and insurance verification. This suggests they are targeting high-value medical clients who need HIPAA-compliant automation.
What Changed:
- Updated the main hero section to emphasize "Agentic" AI capabilities.
- Replaced a real estate booking example with a healthcare appointment and MRI scheduling workflow.
- Added specific healthcare steps to the demo text, including "Verifying patient insurance" and "Physician Dr. Lorenz."
- Updated almost all internal website links to include the "www" prefix.