October 31, 2025 ongoing Get alerts for zoho.com

Summary: Zoho CRM adds AI features

Why It Matters: Zoho CRM now has many new AI tools. This can help businesses sell more.

What Changed:

  • The page title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
  • The main navigation changed from showing all Zoho products to focusing on Zoho CRM.
  • Many new AI features were added under Zoho CRM, like AI Agents, Generative AI, and AI for emails.
  • New sections for "Platform" and "Verticals" were added for Zoho CRM.
  • The "Resources" section for Zoho CRM was greatly expanded with new links.
  • A new "POS" product was added under Sales and Commerce and POS sections.
  • The description for "Tables" under Email, Storage, and Collaboration changed.
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