Summary: Microsoft Dynamics 365 adds Copilot and AI agents

Why It Matters: The product is moving from being a standard database for sales and finance to an AI-driven platform. It now emphasizes "autonomous agents" that can do work for employees rather than just storing their data.

What Changed:

• Added "Copilot" AI features across all Dynamics 365 applications.
• Introduced "autonomous agents" that can automate tasks like lead scoring and contract management.
• Updated the page to focus on AI-powered ERP and CRM solutions instead of general productivity.
• Added a new section for "low-code tools" that let non-developers build custom automated workflows.
• Included a detailed FAQ section explaining how AI unifies data across different departments.