Summary: ServiceMax AI adds GenAI capabilities

Why It Matters: This change shows ServiceMax is using new AI tech to make their service smarter.

What Changed:

  • A link to "Read the Excerpt" was added under the IDC MarketScape section.
  • A link to "Watch the Demo" was added for ServiceMax AI.
  • The text "Industry-specific success" was moved up.
  • The text for "ServiceMax Core" and "ServiceMax FieldFX" was duplicated.
  • The text for "Enterprise-grade security", "Cloud and mobile-first", "Built on Salesforce", "Optimization engine", "Entitlements engine", and "Service flow engine" was duplicated.
  • Case study links were added next to each industry in the "Industry-specific success" section.
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