Summary: Freshdesk redirects signups to omnichannel platform

Why It Matters: The company is pushing new users toward their "Omni" product instead of the standalone ticketing tool. This suggests they want to move customers into a more integrated, multi-channel environment immediately.

What Changed:

• Updated "Try it free" and "Book a demo" buttons to point to new /omni/ URLs.
• Added a detailed cookie preference manager and privacy consent center.
• Included new video content with sound controls for product demonstrations.
• Expanded the footer with more detailed legal and marketing opt-in checkboxes.