Summary:
Gong adds new smart tracker builder
Why It Matters:
Gong made it easier to build tools that track sales conversations. This could help their users get insights faster.
What Changed:
- A new "September release" section was added.
- The "August release" content moved to "Previous releases."
- The "Updated on" date changed from August 27, 2025, to September 16, 2025.
- The read time changed from 137 minutes to 139 minutes.
- New smart trackers can be built faster and in all languages.
- New contact briefs were added.
- Briefs now include CRM and web data.
- Gong's help center is now inside the Gong app.
- AI models were improved for better results.
- A MEDDICC playbook is now available in all languages.
- Revenue analytics widgets now show more data.
- New text, target attainment, and list widgets were added.
- Metrics and targets can now be sorted and filtered.
- Voicemail for missed calls was added to Engage.
- New Add to Flow API endpoints were added.
- Forecast board side panel now shows submission changes.
- Users can export an unlimited number of deals.
- Admins can control who exports deal board data.
- A new CRM export status report is available in the Admin center.