Summary: Gong adds new smart tracker builder

Why It Matters: Gong made it easier to build tools that track sales conversations. This could help their users get insights faster.

What Changed:

  • A new "September release" section was added.
  • The "August release" content moved to "Previous releases."
  • The "Updated on" date changed from August 27, 2025, to September 16, 2025.
  • The read time changed from 137 minutes to 139 minutes.
  • New smart trackers can be built faster and in all languages.
  • New contact briefs were added.
  • Briefs now include CRM and web data.
  • Gong's help center is now inside the Gong app.
  • AI models were improved for better results.
  • A MEDDICC playbook is now available in all languages.
  • Revenue analytics widgets now show more data.
  • New text, target attainment, and list widgets were added.
  • Metrics and targets can now be sorted and filtered.
  • Voicemail for missed calls was added to Engage.
  • New Add to Flow API endpoints were added.
  • Forecast board side panel now shows submission changes.
  • Users can export an unlimited number of deals.
  • Admins can control who exports deal board data.
  • A new CRM export status report is available in the Admin center.
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