Summary: CoPilot in Video Calls added.

Why It Matters: Bitrix24 added a new AI feature to its CoPilot tool.

What Changed:

• A new CoPilot feature, "CoPilot in Video Calls," was added.
• This new feature includes AI-powered call transcription, analysis, summary, and recommendations.
• The "Solutions" section under "Role" added "Real estate" and "Call center."
• The "Integrations" section added new items: "LexOffice Integration," "SPA Import - Advanced Salesforce Data Migration," "Universal data source for BI analytics," "PayU Integration," "BotSL AI Edward. CRM assistant," "CallGear: calltracking and VPBX," "SMSAPI TextLocal SMS," "OVHcloud SMS," "Helpdesk Flow performance," and "Employee performance."
• The "Integrations" section removed "Jira migration," "Trello data migration," "Asana data migration," "Import from Excel," "NexIA Bot Call Center Wizard," "Chat Booster," "Marketing Wazzup WhatsApp Business API," "Plivo SMS," "MailChimp Exporter," and "KPI – Company Efficiency."
• A new section about "Flat pricing" was added, showing a comparison of Bitrix24's pricing model against other software.
• A new section about "Bitrix24 Enterprise" was added, detailing security, user limits, space, and automation.
• The "Support" menu added "Bitrix24 Enterprise" and "Bitrix24 August Sale 2025."
• The "Log In" button was duplicated.
• A new region, "UAE (عربي)," was added to the "Asia" language options.