February 17, 2026 ongoing Get alerts for chatbot.com

Summary: ChatBot rebrands as an AI agent focused on sales

Why It Matters: The product is moving away from being just a support tool. It now focuses on making money for businesses by identifying shoppers who are ready to buy.

What Changed:

  • Changed the primary product terminology from "chatbot" to "AI agent."
  • Added a new section focused on sales performance, claiming an average order value of $430.
  • Replaced generic feature descriptions with a three-step "speed and confidence" implementation guide.
  • Added specific revenue-focused case studies, including a $1.5M success story from Wembley Stadium.
  • Updated the FAQ to emphasize sales capabilities and "buying signals" like checkout hesitation.
  • Integrated "by Text" branding throughout the page to align with the parent company.
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