Summary: Kapiche adds automated QA and churn prediction

Why It Matters: The product is moving beyond simple feedback analysis into proactive customer management. It now focuses on predicting business outcomes like churn and automating internal quality checks.

What Changed:

• Added specific claims about predicting churn before it happens using conversation patterns.
• Introduced automated Quality Assurance (QA) with a stated 89% accuracy rate.
• Expanded the "Taking CX from feel-good fluff" section to emphasize measurable ROI and revenue growth.
• Significantly increased the volume of customer testimonials and social proof on the page.
• Updated the messaging to position the tool as an "intelligence layer" for existing tech stacks.