Summary: Microsoft Dynamics 365 adds AI autonomous agents

Why It Matters: The product is moving beyond simple AI chat to "autonomous agents" that can perform business tasks on their own. This signals a shift from AI as a helper to AI as an independent worker in CRM and ERP systems.

What Changed:

• Added "autonomous agents" to the core product description for Sales, Service, and Contact Center.
• Introduced Copilot Studio for building custom agents.
• Updated the homepage to focus entirely on Dynamics 365 instead of general Microsoft products.
• Added a new "What is Dynamics 365" section explaining AI-powered ERP and CRM capabilities.
• Expanded the product list to include specific AI-first solutions like "Contact Center" and "Customer Insights."
• Added a detailed FAQ section covering pricing, features, and the difference between ERP and CRM.