Summary: Dynamics 365 adds sales chat support

Why It Matters: Microsoft added a new way for people to get help with Dynamics 365.

What Changed:

  • A copyright notice for "© Microsoft 2025" was added.
  • A new section for "Need help?" was added.
  • A chat option to "Chat with a Microsoft sales specialist for answers to your Dynamics 365 questions" was added.
  • A "Chat now" button was added.
  • A "No thanks" option was added.
  • The trace ID changed.
  • The user ratings for Power BI, Copilot, Adobe Acrobat, and Cisco Call were updated.
  • A new category "Gifts under $200" was added under "Other" in the "All Microsoft" section.
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