Summary:
eClinicalWorks adds AI contact center trends
Why It Matters:
The company is shifting its news focus toward AI-driven patient communication and automated contact centers. This shows they are prioritizing how AI can handle patient calls and documentation to save time for medical staff.
What Changed:
- Updated the news section with a new article about AI contact center trends for 2026.
- Added a new success story about Sunoh.ai helping a clinic save two hours of work every day.
- Featured a new article from Forbes about how technology is changing the patient experience.
- Removed older news items from early January 2026.