Summary:
Fin launches Sales Agent capability
Why It Matters:
Fin is moving beyond customer support into sales. This means the product can now help businesses grow revenue, not just answer help desk questions.
What Changed:
- Added "Sales Agent" to the featured capabilities menu.
- Added a new link for the Sales Agent product page.
- Added a "Customer Service Glossary" to the resources section.
- Removed "Insights" from the top featured capabilities list.
- Removed a large block of text regarding cookie tracking and privacy consent from the footer.