February 28, 2026 ongoing Get alerts for fin.ai

Summary: Fin launches Sales Agent capability

Why It Matters: Fin is moving beyond customer support into sales. This means the product can now help businesses grow revenue, not just answer help desk questions.

What Changed:

  • Added "Sales Agent" to the featured capabilities menu.
  • Added a new link for the Sales Agent product page.
  • Added a "Customer Service Glossary" to the resources section.
  • Removed "Insights" from the top featured capabilities list.
  • Removed a large block of text regarding cookie tracking and privacy consent from the footer.
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