February 23, 2026 ongoing Get alerts for waitwell.ca

Summary: WaitWell adds AI-powered wait time predictions

Why It Matters: The addition of AI for wait times and routing suggests a shift toward more automated, data-driven customer experiences. It also shows a focus on transparency for the end user.

What Changed:

  • Added a new AI feature called Waillo for smarter routing and data insights.
  • Integrated AI-powered wait time accuracy into the customer check-in experience.
  • Implemented a detailed cookie consent and privacy management system.
  • Expanded the homepage with more detailed sections on staff productivity and operational data.
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