Summary:
WaitWell adds AI-powered wait time predictions
Why It Matters:
The addition of AI for wait times and routing suggests a shift toward more automated, data-driven customer experiences. It also shows a focus on transparency for the end user.
What Changed:
- Added a new AI feature called Waillo for smarter routing and data insights.
- Integrated AI-powered wait time accuracy into the customer check-in experience.
- Implemented a detailed cookie consent and privacy management system.
- Expanded the homepage with more detailed sections on staff productivity and operational data.