Summary: Zendesk AI Summit 2025 changed to Zendesk + GPT-5

Why It Matters: Zendesk changed its main focus from an event to a new product feature. This shows a shift in what they want people to see first.

What Changed:

  • Removed "Zendesk AI Summit 2025" headline.
  • Added "Zendesk + GPT-5" headline.
  • Removed text about joining an event.
  • Added text about using OpenAI's latest model.
  • Removed "Register now" button and its link.
  • Added "Learn more" button and its link to a blog post.
  • Updated the "Return on investment" section:
    • Changed "286%" to "301%" for Average ROI.
    • Changed "$20 Million" to "$23 Million" for Net present value.
    • Changed "2 Months" to "6 Months" for Time to payback.
    • Changed "deflect up to 15% of agent contacts" to "deflect up to 25% of agent contacts".
    • Changed "Read the full report" link to "Read the full study" with a new URL.
  • Removed a video player section.
  • Removed a privacy preference center section.
  • Removed some footer content.
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