Summary:
Zendesk AI Summit 2025 changed to Zendesk + GPT-5
Why It Matters:
Zendesk changed its main focus from an event to a new product feature. This shows a shift in what they want people to see first.
What Changed:
- Removed "Zendesk AI Summit 2025" headline.
- Added "Zendesk + GPT-5" headline.
- Removed text about joining an event.
- Added text about using OpenAI's latest model.
- Removed "Register now" button and its link.
- Added "Learn more" button and its link to a blog post.
- Updated the "Return on investment" section:
- Changed "286%" to "301%" for Average ROI.
- Changed "$20 Million" to "$23 Million" for Net present value.
- Changed "2 Months" to "6 Months" for Time to payback.
- Changed "deflect up to 15% of agent contacts" to "deflect up to 25% of agent contacts".
- Changed "Read the full report" link to "Read the full study" with a new URL.
- Removed a video player section.
- Removed a privacy preference center section.
- Removed some footer content.