Summary:
ServiceNow adds AI Control Tower product
Why It Matters:
This shows ServiceNow is adding new AI tools. They want to help companies manage their AI better.
What Changed:
- "ServiceNow AI Control Tower" was added to the "Featured products" list.
- "ServiceNow AI Control Tower" was added to the "ServiceNow AI Platform" list.
- "Customer Service Management" moved down in the "Featured products" list.
- "IT Operations Management" moved down in the "Featured products" list.
- "HR Service Delivery" moved down in the "Featured products" list.
- "Strategic Portfolio Management" moved down in the "Featured products" list.
- "IT Asset Management" moved down in the "Featured products" list.
- "Integration Hub" was removed from the "Featured products" list.
- "Security Operations" moved down in the "Featured products" list.
- "Field Service Management" moved down in the "Featured products" list.
- "App Engine" was removed from the "Featured products" list.
- "ServiceNow Impact success plans" was removed from the "Featured products" list.
- "Governance, Risk, and Compliance" was added to the "Featured products" list.
- "Employee Center" was added to the "Featured products" list.
- "Security" moved down in the "ServiceNow AI Platform" list.
- "Infrastructure" moved down in the "ServiceNow AI Platform" list.
- "RaptorDB" moved down in the "ServiceNow AI Platform" list.
- "ServiceNow AI Control Tower" moved down in the "ServiceNow AI Platform" list.
- "ServiceNow Store" moved down in the "ServiceNow AI Platform" list.
- "Responsible AI" moved down in the "ServiceNow AI Platform" list.
- "AI Experience" was added to the "ServiceNow AI Platform" list.
- "AI Agents" was added to the "ServiceNow AI Platform" list.
- "Digital End-user Experience" was added to the "IT Related Products" list.
- The link for "IT" solutions changed from
/solutions/it-operations.html to /solutions/enterprise-it.html.
- The link for "Risk and Security" solutions changed from
/solutions/cybersecurity.html to /solutions/security.html.
- The link for "App Development" solutions changed from
/solutions/low-code-automation.html to /solutions/application-development.html.
- Many new links were added at the very end of the content, mostly related to privacy and cookies.