Summary: Khoros shifts focus to service and support

Why It Matters: The company is moving away from "product ideation" as a main goal for its communities. They are now focusing more on using communities for customer service and support tasks.

What Changed:

• The main headline for Khoros Communities changed its goal from "product ideation" to "service & support."
• The website removed a large section of text about cookie details and privacy settings at the bottom of the page.
• The "Opt out" link in the footer was renamed to "Cookie Preferences."