Summary: Zowie launches AI agents with sales skills

Why It Matters: Zowie is moving beyond simple customer support. They are now positioning their AI as a tool that can actively sell products and drive revenue for e-commerce businesses.

What Changed:

  • Added a new "Sales Skills" feature to the AI agent platform.
  • Updated the homepage to focus on "killing the clicks" in favor of conversational commerce.
  • Introduced a new webinar titled "Can AI sell in your ecommerce?"
  • Added specific ROI metrics, including an 8% increase in conversion rates for customers like Decathlon.
  • Expanded the product menu to include "AI Supervisor," "AI Coach," and "Orchestrator."
  • Shifted messaging to target specific roles like CX Leaders, Tech Leaders, and Executives.
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