Summary:
Zowie launches AI agents with sales skills
Why It Matters:
Zowie is moving beyond simple customer support. They are now positioning their AI as a tool that can actively sell products and drive revenue for e-commerce businesses.
What Changed:
- Added a new "Sales Skills" feature to the AI agent platform.
- Updated the homepage to focus on "killing the clicks" in favor of conversational commerce.
- Introduced a new webinar titled "Can AI sell in your ecommerce?"
- Added specific ROI metrics, including an 8% increase in conversion rates for customers like Decathlon.
- Expanded the product menu to include "AI Supervisor," "AI Coach," and "Orchestrator."
- Shifted messaging to target specific roles like CX Leaders, Tech Leaders, and Executives.