Summary: RingCentral launches AI Receptionist and 12-month free offer

Why It Matters: The competitor is aggressively targeting new customers with a long-term free trial while expanding their AI automation tools to handle routine customer calls without human staff.

What Changed:

• Added a "Limited Time" offer giving new customers up to 12 months of service for free.
• Launched "AI Receptionist," a digital concierge that answers questions, routes calls, and sends texts.
• Introduced "AI Conversation Expert" for CRM-integrated deal insights and summaries.
• Reorganized the product lineup into four main pillars: RingEX, RingCX, AI Conversation Expert, and RingVideo.
• Added a waitlist for "AVA," a new AI Virtual Assistant for workflow automation.
• Updated the primary sales phone number and added a "Book a meeting" calendar tool.