February 19, 2026 ongoing Get alerts for gorgias.com

Summary: Gorgias launches dedicated Enterprise solution

Why It Matters: The product is moving upmarket to serve larger brands. This suggests they are focusing on high-volume Shopify stores that need more than just basic support tools.

What Changed:

  • Added a new "Gorgias for Enterprise" section to the main navigation and solutions menu.
  • Updated the navigation bar to include direct links for Solutions and Integrations.
  • Reorganized the "Product" menu to highlight the AI Agent (Support Agent and Shopping Assistant) as the primary offering.
  • Added a "SKU Generator" to the free tools list in the resources section.
  • Updated the "See what’s new" section to feature the Autumn Product Release.
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