Summary:
Featurebase launches new support platform
Why It Matters:
Featurebase is now focusing on support tools, not just feedback. This means they are going after a bigger market.
What Changed:
- Changed main headline to "Introducing: Next-gen support platform for SaaS"
- Added a new "Support" section with "Modern Inbox," "Messenger," and "AI agent" features
- Reordered main navigation items, moving "Support" up
- Updated the overall product description to include "support your customers"
- Changed the footer product list to prioritize "Support platform"