Summary: Featurebase launches new support platform

Why It Matters: Featurebase is now focusing on support tools, not just feedback. This means they are going after a bigger market.

What Changed:

• Changed main headline to "Introducing: Next-gen support platform for SaaS"

• Added a new "Support" section with "Modern Inbox," "Messenger," and "AI agent" features

• Reordered main navigation items, moving "Support" up

• Updated the overall product description to include "support your customers"

• Changed the footer product list to prioritize "Support platform"

• Build a support platform

• Offer AI agent features