Summary: Talkdesk launches Multi-agent Orchestration

Why It Matters: Talkdesk is expanding its AI capabilities to manage multiple AI agents at once. They are also targeting more specific industries like Commercial & Residential Services to grow their market reach.

What Changed:

• Added a new "Multi-agent Orchestration" feature to the platform.
• Added a new industry category for "Commercial & Residential Services."
• Added a full global navigation menu with links to products, pricing, and customer stories.
• Added support for seven different languages, including Spanish, German, and French.
• Updated the copyright year to 2025.