Summary: RingCentral adds AI Conversation Intelligence

Why It Matters: The product is shifting focus from basic communication tools to advanced AI that analyzes sales calls and provides automated summaries for teams.

What Changed:

• Added a new "Conversation Intelligence" product section featuring AI-powered scoring and instant call summaries.
• Updated the product lineup to highlight "AI-first" contact center solutions.
• Rebranded the core platform as RingCentral RingEX™.
• Expanded the footer with a comprehensive directory of global service providers and partner programs.
• Added a "New Messages!" notification alert to the top of the page.