November 21, 2025 ongoing Get alerts for twilio.com

Summary: Twilio adds Recommendations to Customer Data

Why It Matters: Twilio added a new feature to its customer data tools. This could help them offer more personalized experiences.

What Changed:

  • Twilio added "Recommendations" under the "Customer Data" section.
  • The link for "Intelligence" under "Customer Data" changed from segment.com/solutions/ai/ to twilio.com/en-us/lp/ai-solutions.
  • The link for "Predictions" under "Customer Data" changed from segment.com/solutions/ai/predictions/ to twilio.com/en-us/products/predictions.
  • A new link for "Recommendations" was added under "Customer Data" pointing to twilio.com/en-us/products/recommendations.
  • Some extra links to documentation were added at the very end of the content.
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