Summary: Amelia adds PEAK Matrix® Conversational AI Leader

Why It Matters: Amelia is showing a new award. This award is from a different company. It might make Amelia look better to some buyers.

What Changed:

• Amelia added a new award: "Named Leader in PEAK Matrix® for Conversational AI and AI Agents in CXM."
• The new award is listed first in the "Analysts recognize us as a leader" section.
• The "Named Leader in IDC MarketScape: Conversational AI Platforms 2025 Vendor Assessment" award moved down one spot.