Summary:
Zoho CRM adds new AI features
Why It Matters:
This shows Zoho is putting more effort into making its CRM smarter with AI.
What Changed:
- The main title changed from "Zoho | Cloud Software Suite for Businesses" to "Zoho CRM | Top-rated Sales CRM Software by Customers".
- The navigation menu was completely changed to focus on Zoho CRM, adding many new links related to CRM features, pricing, platform, and verticals.
- New AI features were added under Zoho CRM, including "AI Agents", "Generative AI", "AI forecasting", and "Vision AI".
- A new product called "POS" was added under "Recent Launches" and "Sales" and "Commerce and POS" sections.
- A new product called "DAP" was added under "Recent Launches" and "Sales" sections.
- The "CommunitySpaces" product was removed from "Recent Launches" but remains under "Marketing".
- The description for "Tables" changed from "Online file management for teams." to "Modern spreadsheet-database hybrid to organize work and data."
- The language options in the header were updated to include specific CRM links for each language.
- The "Skip to main content" link was removed.