January 18, 2026 ongoing Get alerts for close.com

Summary: Close launches native Forms to reduce Zapier costs

Why It Matters: Close is moving beyond just managing leads to capturing them directly. By offering native forms, they are trying to make their CRM the only tool a small business needs, while specifically targeting the high cost of third-party automation tools like Zapier.

What Changed:

  • Added a new announcement banner at the top of the homepage.
  • Introduced "native Forms" as a new product feature.
  • Added a call-to-action link: "Try Forms now."
  • Positioned the new feature as a way to "cut your Zapier bill" and "improve speed-to-lead."
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