Summary:
Jotform launches Podo AI support agent
Why It Matters:
The company is moving from a simple chat box to a proactive AI assistant. This helps them answer user questions faster and guide new users to start building forms immediately.
What Changed:
- Added a new AI support specialist named Podo.
- Added a greeting message that introduces the AI agent.
- Added quick-click buttons for common tasks like "I have a question" and "I want to create a form."
- Updated the chat interface to be more interactive and helpful for new visitors.