Summary: RingCentral launches AI Receptionist for RingEX

Why It Matters: The company is moving beyond simple AI summaries to "agentic" AI that can handle tasks like answering questions, routing calls, and scheduling appointments without human help.

What Changed:

  • Added a new "AI Receptionist" feature to the RingEX product line.
  • Introduced "AI Conversation Expert" for RingCX to provide CRM-integrated insights.
  • Added a dedicated section for "RingVideo" to highlight AI-powered event experiences.
  • Updated the primary resource offer from a 2025 trends report to a "2026 Agentic AI Trends" report.
  • Expanded the "Solutions for every industry" section with specific success metrics for Finance, Education, Professional Services, and Government.
  • Updated the sales contact phone number.
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