December 22, 2025 ongoing Get alerts for respond.io

Summary: Respond.io adds detailed pricing and plan tiers

Why It Matters: The competitor is now showing exact prices and feature limits for different business sizes. This makes it easier for customers to compare them against other tools on the market.

What Changed:

  • Added a new pricing page with four tiers: Starter ($79), Growth ($159), Advanced ($279), and Enterprise (Custom).
  • Introduced a "Monthly Active Contact" (MAC) billing model where users pay based on the number of people they talk to.
  • Added a detailed feature comparison table showing limits for users, workflows, and AI agents.
  • Included a new FAQ section covering WhatsApp fees, data security, and trial terms.
  • Removed the general "AI-Powered Customer Conversation Management" headline in favor of "Plans Built to Scale Your Business."
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